FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Yes, all the ingredients used are 100% organic, natural, vegan, cruelty free and hand made.
These products are great for all skin types but are made to cater to sensitive, dry & blemished skin. Give them a try and experience them for yourself.
The products are currently hand-crafted by Kimeice. We make them in small batches to ensure you get fresh, effective products.
Each product has its own unique smell. They have a very light natural fragrance derived by plant based essential oils.
The 'Hemp & Calendula Cream' has a light vanilla aroma.
The Apricot & Orange Cream has a fresh uplifting orange scent.
The Rich Lavender Creams has a relaxing lavender aroma.
These products contain no chemical preservatives so we recommend using them within the first 6 months after opening. To prolong the life of these products we suggest that you store it in a cool area away from direct sunlight and liquids/water. Do not take it in the shower and do not use wet hands in the jar.
These are organic creams intended to moisturise and nourish your skin to reduce dryness on a daily basis. They are also great to soothe mildly blemished skin. Once you apply the cream your skin should feel more soft, nourished and less dry within minutes. You can apply them a few times throughout the day as needed especially in the winter season when the weather is extremely cold & harsh on the skin.
Our products are currently shipped by Evri Delivery Services and should take between 3-5 working days to arrive to your door. You'll also receive a tracking number for your order via email. If you don’t receive your products you can send us an email at [email protected] and we will sort out the delay.
To leave a Review on the products:
1) Go to the Shop and select the products you want to review
2) Scroll to the bottom of the product page and you will see CUSTOMER REVIEWS
3) Click on 'Write a review' and tell us how you feel about using our products.
To send us a Before & After photo or video testimonial please send it to [email protected].
We value our customers and take their feedback into account when improving the products and business. We thank you for your support, reviews and testimonials. We hope you enjoy using our products.
The answer is No. All our product are intended for external use only. They are not intended to diagnose, treat, cure, or prevent any medical conditions. Results may vary depending on individual skin types. If you have allergies, or pre-existing conditions, we recommend performing a patch test before use or consulting with a healthcare professional. Discontinue use if irritation or an allergic reaction occurs.
Due to the delicate nature of young skin, this cream is not recommended for use on children under the age of 3. Please keep out of reach of children. Children are naturally curious and may try to ingest or misuse this product.